About Me
Data Analysis
I collect, clean, and analyze data to uncover trends and patterns. My goal is to turn complex datasets into clear insights that support business decisions and improve performance.
Data Visualization
I create interactive dashboards and reports using tools like Power BI to present data in a meaningful and easy-to-understand way. This helps stakeholders quickly identify key metrics and trends.
Business Insights
I translate data findings into actionable recommendations. By identifying opportunities, risks, and performance gaps, I help businesses optimize operations and increase profitability.
My Skills
Experience
March 2024 - February 2026
APEXTECH IT SOLUTIONS INC.
data analyst
• Collected, analyzed, and visualized sales and customer data using PowerBI dashboards. • Tracked customer lifetime value (LTV) on monthly, quarterly, and annual basis. • Monitored churn rate, cancellations, and activeaccounts to support retention strategies. • Created monthly andannual reports showing cancellationreasons and trends. • Analyzedhighest-paying and lowest-paying customersbased on revenue and lifespan. • Built reports formanagement to supportbusiness decisions. • Performedad-hoc reportingand data analysis requests.
April 2022-December 2023
CENIX BPO WEB DEVELOPMENT INC.
DATA ANALYST
• Gathered and analyzed data from Google Analytics, and internal databases. • Built dashboards in Power BI and Looker Studio for performance tracking. • Worked with management to develop reporting requirements and KPIs. • Improved data collection procedures for accurate reporting. • Generated reports for customer activity, revenue, and performance trends. • Managed company social media analytics and performance insights.
October 2020-March 2022
PRODUCTREVIEW.COM.AU / STAFFCONNECT OPC
data management specialist
• Classified and organized customer reviews indatabase systems. • Researched product and service informationfor accuratedata entries. • Maintained database accuracy by removingduplicaterecords. • Assigned customer feedback to correct product categories. • Assisted brand managers withcustomerprogramsand requests. • Ensured database informationisupdated and correct.
March 2020-September 2020
RIPE CONCEPTS INC
web researcher / lead generation specialist
• Researched Social Media Profiles and collected customer interest data. • Analyzed online behavior to support marketing recommendations. • Coordinated with team leads for data validation. • Suggested products based on customer interests. • Maintained accurate records in internal systems.
April 2018 - February 2020
FLUOR CORPORATION
PROJECT DATA AND DOCUMENTATION MANAGEMENT SPECIALIST
• Perform squad check distribution. • Responsible for the logging in of documents received from the Client using the Client’s EDMS (Smartplant). • Transmitted documents with final status from Fluor Engineers to the Vendors and Subcontractors • Responsible for compliance dictated by Client regarding the maintenance of Project related documentation. • Responsible for electronic receipt, recording and releasing of Project related documents in a timely manner. • Interface with groups inside and outside of the organization. • Processing vendor documents and communicate through email for any issues in the document. Do quality checking before logging in the system. • Focused on the control and tracking of documents. Specifically, the number of documents inputted, technical revision, perform compliance checking and organizing and report on the document status and distribute documents as required. • Interface with the project PDDM team to meet project goals and perform well defined duties. • Maintaining, overseeing and keeping up-to-date records-digital for companies throughout a broad range of industries. • Maintain confidentiality around sensitive information and terms of agreement.